The Sierra Group Academy

Preparing Job Seekers Across Pennsylvania and beyond for Office Clerical and other Quasi-Professional Careers

Welcome to The Sierra Group Academy, we are pleased to tell you how we can serve as your partner in the vocational rehabilitation process. Our 30+ years of experience has taught our team that getting to know our customers is step one to gaining success for graduates of our online business and technology skills training Academy.

Since 1992, Sierra Group has been assisting adults with disabilities gain comfort and confidence using technology and business required customer service skills in all types of office careers. Our graduates go to work in office clerical jobs, entry level IT support, customer service call centers, and gain skills necessary to pass college pre-requisite exams.

If you answer yes to one of more of the following questions, a Sierra Group Academy Assessment may be right for you or the customer with a disability who you are serving.

❏ Do you have difficulty with basic computer skills?
❏ Do you need support with maneuvering through various technology apps?
❏ Do you want to learn Microsoft Office 365 business skills?
❏ Do you need to learn to type, or, use speech input for efficient data on the computer?
❏ Do you need help mastering basic reading, writing and computer use skills to be admitted to college?
❏ Do you need help with business communication practices to be ready for a busy office or call center job?
❏ Is English your second language and you need a provider who can support this need?
❏ Do you want to learn Online, and become qualified to work in the office job that you and your vocational rehabilitation counselor have identified?

Here’s what we recommend:

Individuals, contact your state Vocational Rehabilitation Counselor to discuss your choice of training providers. VRC’s see our “Referrals Made Easy” handout or visit our Workplace Tech Sierra Group Academy profile on your vendor system.

Our team at The Sierra Group Academy is ready to help individuals and VRC’s obtain a Comprehensive Assessment as the first step to being admitted into our online classroom. Ready to make a referral, or seeking more information? Please visit our Admissions page.

Don’t have a vocational counselor? Once each month, we do an informational session to guide those who live in Pennsylvania or Delaware.

Other questions? Email OnlineTraining@TheSierraGroupAcademy.org or call 1.800.873.7687. The Sierra Group Academy serves customers in the states of PA and DE.

Learn at Home – Work Anywhere

Business partners can rely on graduate’s knowledge, skills & abilities

Providing Office Technology and Specialized Business Training for Regional Job Seekers with Disabilities

Why Choose Sierra Group Academy?

• Technology Mastery: Training on MS365, ZoomPro, Teams, Outlook, AI tools, and internet search practices, tailored to beginner or advanced learners.
• Assistive Technology: Integrated into each customer’s learning plan.
• Business Connections: Job leads, guest lectures, and community partnerships with hundreds of professionals across the region, state and country. Affiliations exist with Rotary International, Lions International, and more…
• Graduate Support: Collaboration with community resources and peer-to-peer career transition groups.
• Long Standing Partner to PA OVR, Delaware DVR and thousands of employment partners locally, regionally and nationally.
• You have a choice of which training provider you wish to work with – attend our Online Tour to make an informed choice.

OUR CLASSES

What We Teach

Skills proficiency for gaining work in a professional office setting

MS Office 365 Suite

PowerPoint – Outlook – Word – Excel.

Communication Protocols for Business

Verbal, written and online communications and critical thinking skills.

Assistive Technology

For productivity, cognitive & physical accommodation. Open captions used daily; we welcome ASL interpreters.

OUR RESULTS SPEAK FOR THEMSELVES

• Enjoy the ability to work in a variety of remote, hybrid or onsite jobs, including: CSR/Call Center, Office Admin, Clerical – IT Help Desk Support, Sales, Retail, etc.
• Business partners can rely on our graduate’s knowledge, skills & abilities

Loaner Laptops & Internet Connectivity Assistance available by request.